Wellness, Delivered to Your Door
We want getting your Philly Herb favorites to be simple, fast, and reliable. Here’s everything you need to know about shipping, delivery, and returns.
Shipping
"Shop With Confidence"
Most orders ship within 24 hours.
Once your order has been processed and shipped, you’ll receive tracking information so you can follow your package along the way.
Standard Shipping
$5.95 flat-rate shipping
on Continental U.S. orders under $75
FREE standard shipping
on Continental U.S. orders of $75 or more
Additional charges may apply for expedited shipping or destinations outside the Continental U.S.
Order Processing
We work to prepare and ship orders as quickly as possible. Most orders are processed within 24 hours, although processing times may be longer during weekends, holidays, or periods of high order volume.
30-Day Guarantee
Shop with confidence. Contact us within 30 days of receiving your order.
Free Shipping $75+
Enjoy free standard shipping on Continental U.S. orders of $75 or more.
Fast Shipping
Most orders ship within 24 hours.
Easy Order Tracking
Track your order from shipment to delivery.
Returns & Our 30-Day Guarantee
Free Returns. Always
We want you to feel confident shopping with Philly Herb.
If you’re not completely satisfied with your purchase, please contact us within 30 days of receiving your order. Our team will help determine the appropriate refund, store credit, or exchange in accordance with our return policy.
Please contact us before sending a product back so our team can provide return instructions.
Original shipping charges are non-refundable.
Need Help?
Questions about an order, delivery, or return? We’re happy to help.
Call: (215) 632-6100